Linn Dara CAMHS enhances service user safety with The Knowledge Library and Cloda
Discover how The Knowledge Library and Cloda have enhanced service user safety and improved policy management at Linn Dara CAMHS.
Linn Dara is a Child & Adolescent Mental Health Services, based in Cherry Orchard, Dublin.
- Location: Dublin, Ireland
- Industry: Mental Health
- Staff: 250+
Success Highlights
- Instant access to information in 4 seconds
- Reduce logistical challenges of distrusting policies
- Streamlines approach to regulatory compliance
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Policies managed
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Policy interaction from staff
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Policy acknowledgements
Watch How Linn Dara Improves Service User Safety using Knowledge
What Problems Did Knowledge Solve?
- Quick, simple access to information. Just Ask Cloda.
- Reduces the demands of managing policies.
- Real-time compliance data for informed decision making.
- Instant access to information: Staff can Ask Cloda about any care process, and she will analyse all our procedures to provide an effective summary.
- Multilingual Support: Staff can query in their native language, and Cloda answers in their language, only from our approved policies.
- Point of Care Access to Processes: Mobile access to policies is extremely valuable for community mental health services.
- Access to Compliance Data: No longer need to look at signature banks for document acknowledges, reports are easily accessible now on Knowledge.
- Tailored Training Interventions: Document analysis data can be utilised to identify tailored training supports for staff.
- Policy Audit Trail: Provides an audit trail of policies so that management can easily demonstrate when a policy was updated or in use during a specific time period.
“It is great to have a modern system that reflects where we are at in the digital age. Cloda simplifies how staff find and access information. The compliance analysis functionality provides great oversight of our policies and procedures and helps us to use information more efficiently to make informed decisions.”
Peadar Brophy
Linn Dara CAMHSAssistant Director of Nursing
Linn Dara CAMHSAssistant Director of Nursing
The Challenges Linn Dara Faced
Inefficient paper-based system
It was logistically challenging and time-consuming managing and distributing paper-based policies and procedures.
Monitoring policy revisions
Keeping policies up to date with regulatory changes and ensuring they were reviewed within the correct timeframes.
Access to information
Staff had to access and search through paper policies onsite.
Policy Audit Trail
Maintaining an up-to-date audit trail of policies to demonstrate which policy was active at a specific point in time.
Document acknowledgments
Tracking document acknowledgements was labour-intensive, involved manually comparing policy signature banks with current staff lists.
Regulatory Compliance
Demonstrating compliance during inspections was challenging using a paper-based system as data was held across different locations.
The Solution
Key Metrics
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Policies managed
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Policy interaction from staff
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Policy acknowledgements
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